Recently Updated: November 2020
Tidhar Group Ltd. and its subsidiaries and affiliates (together, “Tidhar” or “us”) is committed to your right to privacy.
This Privacy Notice does not apply to the practices of entities which are not controlled by Tidhar.
1.What is Personal Data, and what data is collected about me by Tidhar?
“Personal Data”, means any information which identifies or can be used to identify a natural person, including, but not limited to, first and last name, phone number, email address, IP address, billing information, etc.
Below is a description of data we collect and process:
1.1. We collect non-Personal Data regarding Users concerning their use of the Site and Services, such as the scope, frequency, latency, pages accessed, what and when a User views or interacts with content and materials displayed through our Services, device identifiers, and other technical information regarding the device used to access the Services, such as model, operating system, etc.
1.2. When you interact with our Site, Tidhar may collect additional information, such as session duration, page impressions, advertisements viewed or clicked on, and Internet protocol (IP) address. Tidhar also collects certain data regarding your use of the Site, such as the frequency and the extent of your use.
1.3. In the event you are Tidhar’s client or you chose to engage with Tidhar (e.g., in a property purchase agreement), we will collect and process certain information about you, as also detailed in the agreement executed between you and Tidhar. Such information includes, your contact details, identification number (e.g., ID number or passport number), financial information (e.g., bank account details, mortgage details etc. and any other information associated with you and as detailed in the applicable agreement.
1.4. In the event you are using the portal available on our Site as Tidhar’s client, you will be presented with information associated with your property purchase agreement, for example, meetings you have scheduled with professionals, the contract executed between you and Tidhar, fee proposals related to property planning, vendors you contracted with etc. We will also collect and process information you provide via the portal, such as when you report on errors or make a service call we will collect information such as: your full name, phone number and the content of the service call (and any files uploaded).
1.5. If you choose to participate in surveys or provide us with feedback in connection with your engagement with Tidhar, we will collect the information you filled in the survey or the feedback you provided. We will use this information in order to enhance our service experience and to produce insights with respect to our service and sales operations. Such information includes, your contact details, the content of your answers to the survey etc.
1.6. In the event a you sign up to receive our newsletter or other marketing materials (via email, SMS, etc.), you will be requested to provide your email address or phone number. We will use this data solely to send you our newsletter and other marketing materials.
1.7. In the event you are interested in receiving information in connection with “Projects under Marketing”, as presented on our Site from time to time, we will collect and process information you fill in a designated form for specific project/s. Such information includes your full name, email address, phone number and the content of your message.
1.8. If you choose to use the “Contact Us” feature on our Site, you will be requested to provide certain Personal Data, such as your name, e-mail address, phone number, and your massage content.
1.9. If you choose to apply to any of the jobs offered on our Site you may be required to provide us with certain information, such as your full name, email address, phone number, address, CV, etc. We do not knowingly collect or process any Personal Data included in Special Categories of Personal Data (as defined in the GDPR). In the event you become aware that such data has been posted to the Site or collected by us, please inform us immediately.
2. What will Tidhar do with my data?
2.1. Non-Personal Data. Non-Personal Data is used mainly for click stream analysis in order to constantly improve and maintain our Site and Services, including among others, in order to measure and understand the level of engagement to our services, for general business analytics and in order to provide a more personalized experience and tailored content, for ensuring the technical functioning of our network, to help prevent fraudulent use of our Site or Services and for developing new services and features.
2.2. Personal Data. Personal Data is used only for the following limited purposes:
2.2.1. To provide you with the Services.
2.2.2. Execute and manage the contract between you, as a client, and Tidhar.
2.2.3. To resolve any disputes, communicate with you regarding customer service and support issues, and to respond to questions or comments and help resolve any problems.
2.2.4. To approach and communicate with you regarding your requests and applications to us, including your application for a job in case you choose to place such application with us or if you reach out to us for receiving additional information in connection with “Projects on the Market”.
2.2.5. To prevent potentially prohibited or illegal activities, fraud, misappropriation, infringements, identity thefts and any other misuse of the Site or the Services
2.2.6. To protect the security or integrity of our databases and the Site and Services, and to take precautions against legal liability.
2.2.7. To develop our Services and products.
2.2.8. To improve your experience on the Site and customize our Services to your interests.
2.2.9. To improve our Services, perform surveys and produce insights regarding our marketing and sales operations.
2.2.10. For the purposes of our legitimate interests, to the extent not overridden by the rights and freedoms of natural persons, as permitted under applicable law.
2.2.11. To provide updates with respect to material changes to this Privacy Notice.
Yes, we use data files such as cookies, pixel tags, “Flash cookies,” or other local storage files provided by your browser or associated applications (“Cookies”). We use these technologies in order to recognize you as a customer; customize our Site and Services, content, and advertising; measure promotional effectiveness; mitigate risk and prevent fraud; and to promote trust and safety across our Sites and Services.
Cookies can be placed on your device by the site operator such as Tidhar, when you visit our Site, such Cookies constitute – “first party” Cookies, or by a party other than Tidhar, in which case the Cookies will constitute – “third party” Cookies.
Cookies can be differentiated by their time of use:
“Session Cookies” are Cookies that exists between the time you visit a site and the time you ended the particular browsing session. Session Cookies expire and are automatically deleted when you close your internet browser.
“Persistent Cookies” are Cookies that stay on your device – they do not expire and are not automatically deleted when you close your browser. The length of time Persistent Cookies stay on your device varies from Cookie to Cookie. We and third parties use Persistent Cookies for a variety of purposes, such as to store your preferences so that they are available for the next visit, to keep a more accurate account of how often you visit our Site, how often you return, how your use of our Site may vary over time, and the effectiveness of advertising efforts.
You may at any time program your browser to block Cookies, but please be aware that such blocking may prevent us from providing some of the Services to you. These Cookies help us track how visitors use the Site and our Services.
4. How Can I Control My Personal Data?
4.1. Reviewing and amending your Personal Data. You may send us a request in connection with reviewing your Personal Data to: [email protected]. In the event any Personal Data is incorrect or outdated, you may update and correct such data by providing us with appropriate notification or correcting the data directly on the Site, as applicable to you.
4.2. Right of erasure and restriction. You may also be entitled request the erasure or the restriction of your Personal Data, and we will comply with such requests, to the extent required under applicable law.
4.3. Portability of Personal Data. To the extent relevant to you and to the Services, you may be entitled to request the portability of your Personal Data, and we will comply with such requests, to the extent required under applicable law.
4.4. Retention of Data. We reserve the right to retain any Personal Data for as long as reasonably necessary in order to: (i) fulfill the purposes described herein; (ii) in the defense or assertion of legal claims and liability; (iii) for the analysis and development of the Site and Services; and (iv) to comply with applicable law. Non-Personal Data and statistical anonymized data may be retained by us without limitation.
5. Will Tidhar Share My Personal Data With Others?
WE DO NOT SELL OR RENT ANY OF YOUR PERSONAL DATA TO NON-AFFILIATED THIRD PARTIES FOR THEIR MARKETING PURPOSES.
5.1. Non-Personal Data, aggregate and statistical or otherwise anonymized data may be shared without limitation with third parties at our discretion. This information does not contain Personal Data and is used to develop content and services for our Users and clients.
5.2. We share Personal Data only under the following limited circumstances:
5.2.1. With trusted partners with whom we cooperate in connection with certain real estate projects.
5.2.2. With third parties who assist us in operating the Site and Services and conducting our business and expanding our business, such as fraud prevention, marketing, technology services cloud service providers, including CRM vendors, survey management vendors, website operators, digital media services (including advertisements) etc.
5.2.3. For personalizing your experience of the Site and/or Services.
5.2.4. As necessary to help detect and prevent potentially illegal acts and fraud, and to guide decisions about products, services and communications.
5.2.5. To comply with a legal requirement, for the administration of justice, to protect your vital interests or the vital interests of others, to protect the security or integrity of our databases or the Services, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.
5.2.6. Other third parties with your consent or direction to do so.
6. What is the lawful basis under which Tidhar processes Personal Data?
6.1. Certain processing activities conducted by us are based on the necessity of such activities for the performance of our Services and the contract between us and our Users and customers.
6.2. Other processing activities are based on the grounds that they are necessary for the purposes of our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of natural persons which require protection of Personal Data.
6.3. There may be certain processing activities based on your consent. In connection with such activities, you may rescind your consent, by sending us an email to: [email protected]. Please note that in the event you rescind your consent to the processing of Personal Data, we may not be able to provide you with some or all of the Services.
7. Will Tidhar transfer my Personal Data internationally?
Our databases are currently located in Israel. Some of our processing activities are made in Israel. The European Commission has decided that the State of Israel ensures an adequate level of privacy and data protection, therefore, in accordance with the GDPR, the transfer of Personal Data from the EU to Israel is lawful and does not require any specific authorization.
Any other transfer of Personal Data originating from the EU (other than data gathered unintentionally) to a third country (other than Israel) shall be made in accordance with applicable law, including by providing adequate protections according to the applicable law, or otherwise implementing appropriate safeguards to ensure the protection of our Users’ rights.
8. Will I receive promotional materials from Tidhar?
We may send Users of the Site and Services, who have agreed to receive such communications, with information on new projects, features, activities, services and periodic announcements or newsletters (“Marketing Materials”). We will not send Marketing Materials to you unless you have approved the receipt of such materials, by subscribing to receive Marketing Materials on the Site or otherwise. In case you have agreed to receive Marketing Materials and wish to rescind your consent, you may do so at any time by clicking “Unsubscribe” on the relevant communication or by contacting us at: [email protected].
9. Persons under 16
Our Site is a general audience website, which is not directed to persons under 16 years old. If a parent or guardian becomes aware that his/her child has provided us with Personal Data without their consent, he/she should contact us immediately. We do not knowingly collect or solicit Personal Data from people under 16 years old. If we become aware that a person under 16 years old has provided us with Personal Data, we will delete such data from our databases.
10. Applicable Laws
The provisions included in this Notice relating to matters regulated under the GDPR will apply only to the processing of Personal Data which is subject to the GDPR in accordance with the applicability provisions contained therein. If the GDPR does not apply to the processing of your Personal Data, some of the provisions above may not apply to you.
For the purpose of this Privacy Notice “GDPR” means the General Data Protection Regulation (GDPR) (EU) 2016/679 as may be amended from time to time.
11. Questions or concerns regarding privacy
If you have any questions or concerns regarding privacy issues, please send us a detailed message to: [email protected] and we will make every effort to resolve your concerns without delay.
Tidhar may, at any time and from time to time, modify this Privacy Notice. Modifications to this Privacy Notice will be posted on the Site, and shall be effective as of the date in which they are posted on the Site.
You are also entitled to file a complaint with the appropriate supervisory authority in connection with concerns you may have with regards to your privacy and Personal Data.