The Tidhar Group invests significant effort and resources in order to provide all of its customers with equitable, respectful, accessible, and professional service.
The company is committed to promoting accessibility and to acting in accordance with accessibility legislation. It firmly believes that all customers, including customers with disabilities, are equal and entitled to benefit from full accessibility to the company’s properties and services.
This section of the website is intended to provide information about the company’s accessibility arrangements.
The company has pledged to continue working to improve the accessibility of the service it offers its customers.
Informing All Company Employees – All employees have been informed regarding their legal obligations, with an emphasis on the prohibition of discrimination, provision of equal service in an inclusive environment, and the company’s accessibility arrangements for customers with disabilities.
Customer Service Training – Service center managers and employees have been trained in providing service to people with disabilities.
Accessible Service Centers – The telephone service centers are available and accessible to all customers, including people with disabilities. All information is conveyed in a clear voice, in simple language, and at a slow pace, without background music.
Accessible Information Delivery – The company gives its customers the option of receiving information in accessible formats. This information delivery is free of charge and intended for people with disabilities. For accessibility-related inquiries and information, please contact the accessibility coordinator, Eyal Meshulam, by email at [email protected] or by phone at 050-7538149.
Office Accessibility
The Tidhar headquarters are located at 14 HaTidhar Street in Raanana. These offices are accessible, so that they can serve all company employees and visitors in an equitable and respectful manner, and also enable easy movement for people with disabilities. Accessible facilities in the offices include:
Accessible parking
Access via elevator
Accessible restroom
Internet Accessibility
The Tidhar Group considers the accessibility of its website to be of the utmost importance. An accessible website improves the convenience and ease of use for people with disabilities. This website was built in accordance with the
Equal Rights for People with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, and the international W3C’s WCAG 2.0 standard for Level AA online content accessibility.
Below are a selection of the accessibility features available as part of the overall website accessibility program:
Accessibility Menu – At the top of each page you will find an accessibility menu that enables you to:
- Change font size
- Change color contrast
- Skip directly to page content, the main menu, and search using the keyboard
- Halt animated texts and images, to reduce confusion and distractions
The site can be navigated using a keyboard, as follows:
- Press Tab to move to the next link
- Press Enter to activate the link
- Press Shift+Tab to return to the previous link
Accessibility for Visually Impaired Users – The site has been adapted for navigation with screen reader software and includes:
- Titles
- Alt texts for images
- Division of the site into navigation areas and a central content area, with the option to skip between them
- Using ARIA to enhance accessibility when using a screen reader
Accessibility Restrictions & Inquiries
We continue to invest substantial effort into making this website accessible. However, it is possible that certain parts of the site are not yet fully accessible. If you encounter a problem or have a comment or question, please write to the Tidhar Group at: 14 Tidhar Street, Raanana 43665. Tel. *3604.
Contact Details
The Tidhar Group will be happy to receive your inquiries and/or suggested improvements to help us further enhance our customer service.
For accessibility-related inquiries and information, please contact the company’s accessibility coordinator, Eyal Meshulam, by email at [email protected] or by phone at 050-7538149.
This accessibility statement was last updated on: January 7, 2024.
